Privacy Policy

1. Introduction

AdminZero ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website and services at adminzero.dev (the "Service").

By using the Service, you agree to the collection and use of information in accordance with this policy. If you do not agree with our policies and practices, please do not use the Service.

2. Information We Collect

2.1 Information You Provide

• Account Information: Name, email address, phone number, business name, and password when you create an account.
• Business Information: Business address, industry type, services offered, business hours, and other details you provide during onboarding.
• Customer Data: Contact information for your customers that you store in our CRM, including names, email addresses, phone numbers, and communication history.
• Payment Information: Billing address and payment card details (processed securely through Stripe; we do not store full card numbers).
• Communications: Messages you send us through support channels, feedback, and survey responses.

2.2 Information We Collect Automatically

• Usage Data: Pages visited, features used, clicks, time spent on pages, and interaction patterns.
• Device Information: IP address, browser type, operating system, device identifiers, and screen resolution.
• Cookies: We use cookies and similar technologies to maintain sessions, remember preferences, and analyze usage.

2.3 Information from Third Parties

• OAuth Connections: When you connect Google, Facebook, or other accounts, we receive profile information and access tokens as authorized.
• Payment Processors: Transaction confirmations and payment status from Stripe.
• Analytics Providers: Aggregated website analytics data.

3. How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve the Service
• Process transactions and send related information
• Send you technical notices, security alerts, and support messages
• Respond to your comments, questions, and customer service requests
• Monitor and analyze usage patterns and trends
• Detect, prevent, and address fraud and security issues
• Personalize and improve your experience
• Comply with legal obligations

4. How We Share Your Information

We do not sell your personal information. We may share information in the following situations:

• Service Providers: With third-party vendors who perform services on our behalf (payment processing, email delivery, hosting, analytics).
• Business Transfers: In connection with a merger, acquisition, or sale of assets, your information may be transferred.
• Legal Requirements: When required by law, court order, or government request.
• Protection: To protect the rights, property, and safety of AdminZero, our users, or others.
• With Your Consent: With your consent or at your direction.

5. Your Customer Data

You retain ownership of all customer data you upload to the Service. We process this data solely on your behalf and according to your instructions. You are responsible for ensuring you have proper consent from your customers to store and process their information in accordance with applicable laws.

We implement appropriate technical and organizational measures to protect customer data and will notify you of any data breach affecting your customers as required by law.

6. Data Security

We implement industry-standard security measures to protect your information, including:

• Encryption of data in transit (TLS/SSL) and at rest (AES-256)
• Secure password hashing
• Regular security audits and vulnerability assessments
• Access controls and authentication requirements
• Employee security training

While we strive to protect your information, no method of transmission over the Internet or electronic storage is 100% secure. We cannot guarantee absolute security.

7. Data Retention

We retain your information for as long as your account is active or as needed to provide you services. We will retain and use your information as necessary to comply with legal obligations (such as tax and accounting requirements), resolve disputes, and enforce our agreements.

When you delete your account, we will delete or anonymize your personal information within 30 days, except where we are required to retain certain information by law.

8. Your Rights and Choices

Depending on your location, you may have the following rights:

• Access: Request a copy of the personal information we hold about you.
• Correction: Request correction of inaccurate personal information.
• Deletion: Request deletion of your personal information.
• Portability: Request a machine-readable copy of your data.
• Opt-Out: Opt out of marketing communications at any time.

To exercise these rights, contact us at privacy@adminzero.dev. We will respond to your request within 30 days.

9. Cookies and Tracking

We use cookies and similar tracking technologies to collect and track information about your use of the Service. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Service.

We use analytics cookies to understand how visitors interact with our website. This helps us improve the Service.

10. Children's Privacy

The Service is not directed to children under 13 years of age. We do not knowingly collect personal information from children under 13. If we learn we have collected personal information from a child under 13, we will delete that information promptly.

11. International Data Transfers

Your information may be transferred to and processed in countries other than your own. These countries may have different data protection laws. We take appropriate measures to ensure your information remains protected in accordance with this Privacy Policy.

12. California Privacy Rights

California residents have additional rights under the California Consumer Privacy Act (CCPA), including the right to know what personal information we collect, the right to delete personal information, and the right to opt-out of the sale of personal information (note: we do not sell personal information).

13. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. You are advised to review this Privacy Policy periodically for any changes.